Shipping Policy

At Bigger Better Banner, we are dedicated to delivering your custom banners quickly and efficiently. Please review our shipping policy for all details on our services, shipping costs, and delivery times.

Processing Time

Fast Turnaround: We aim for a rapid 1-2 business day turnaround on all orders, ensuring your banners are printed, inspected, and ready for shipping as quickly as possible.

Shipping Options & Costs

Complimentary Shipping: We offer free shipping on all orders over $69. If every banner in your order has at least one side of 5 feet or less, it ships free by FedEx 2-day express. Larger banners ship free with our Super Saver option, which takes longer depending on your ZIP code. Orders under $69 choose from FedEx Super Saver, Ground and 3-, 2- or 1-day express at the rates shown at checkout.

Expedited Options: Need your banner even faster? FedEx 1-day express is available at checkout; its delivery time does not include printing time. Contact us for additional express options to ensure your banner arrives on time.

Order Tracking
Once your order is shipped, a tracking number will be sent to the email provided at checkout. Use this tracking number to follow your package’s progress and estimated delivery date through FedEx’s website.

Support Hours

If you have any questions or need assistance, our support team is available Monday – Friday, 7:00 am to 5:30 pm (PST). Feel free to reach out at:

Email: info@biggerbetterbanner.com
Phone: (888) 958-1991

Damaged or Lost Shipments

If your shipment arrives damaged or does not arrive as expected, please contact us within 7 days of the expected delivery date. We’ll work to resolve the issue and, if necessary, send a replacement.

Thank you for choosing Bigger Better Banner – we’re excited to deliver high-quality, durable banners right to your door!